Shipping Policy of LUXURY TOPUNI

Effective Date: January 15, 2025

At LUXURY TOPUNI, we are committed to ensuring your orders are delivered promptly and securely. This Shipping Policy outlines our shipping options, timelines, and procedures to provide you with a seamless experience.

1. Shipping Options

We offer the following shipping services:

  • Standard Shipping: Delivery within 5–7 business days.
  • Express Shipping: Delivery within 2–3 business days.
  • International Shipping: Delivery times vary by destination, typically between 7–14 business days.

2. Shipping Costs

  • Shipping fees depend on the destination, weight, and value of your order.
  • Exact shipping costs will be calculated and displayed during checkout.
  • Orders over $500 qualify for free standard shipping within the United States.

3. Order Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Custom or engraved items may require an additional 7–10 business days for processing.

4. Tracking and Notifications

  • Once your order is shipped, a confirmation email with tracking details will be sent to you.
  • You can track your shipment via the carrier’s website using the tracking number provided.

5. Delivery Policy

  • All deliveries require a signature upon receipt to ensure secure handling.
  • If no one is available to sign, the carrier may attempt redelivery or leave a notice with instructions.

6. International Shipping

  • Customers are responsible for any customs duties, taxes, or fees imposed by their destination country.
  • Delivery timelines may vary due to customs clearance.

7. Lost or Damaged Packages

  • If your package is lost or damaged during transit, contact us immediately at info@luxurytopuni or 406-781-8769.
  • We will work with the carrier to resolve the issue and, if applicable, provide a replacement or refund.

8. Delivery Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain locations may have restricted shipping options. Contact us for further assistance.

9. Changes to Shipping Address

  • To modify your shipping address after placing an order, please contact us within 24 hours.
  • Changes made after this timeframe may delay your shipment.

10. Contact Us

For questions or assistance regarding shipping, please reach out to us:

Thank you for choosing LUXURY TOPUNI. We are dedicated to delivering your luxury jewelry safely and on time, ensuring an excellent shopping experience.